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Onboarding Specialist

LexisNexis, Faringdon, Oxfordshire

Onboarding Specialist

Salary not available. View on company website.

LexisNexis, Faringdon, Oxfordshire

  • Full time
  • Temporary
  • Remote working

Posted today, 31 Oct | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

job Ref: f1b9280c9dba40ee9827ed4f0f5c31d5

Full Job Description

Onboarding Specialist Do you enjoy building solid internal and external relationships resulting in growth? Do you enjoy collaborating cross-functionally to deliver on common goals? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of Responsibilities: Responsibilities

  • Delivering high quality onboarding plans to drive usage and adoption of LN products.
  • Working with key contacts at new accounts to roll out onboarding programme to ensure their users get the best from their investment.
  • Managing and coordinating new customer onboarding activities, acting as the primary contact for all customer onboarding queries.
  • Prioritising your time and diary effectively to ensure you meet set weekly and monthly KPI's.
  • Working cross functionally with account managers and customer success teams to provide a great customer journey.
  • Delivering superior client services by going above and beyond to ensure positive customer experiences
    • We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
  • Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productiv

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