Administrator Team Leader

Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------, Core duties will include assisting with staff workload planning, rota planning, managing absence, mentoring staff, identifying training needs including supervision and PACE processes, as well as various clinical meeting and diary support, across multiple sites. Working in close proximity with the team leader and operational manager., To provide leadership management, supervision, and development of an effective flexible administrative team.
In addition the post holder will have an important role in assisting the team leader as a focal point for communication for all staff within the team. The post holder will contribute to the development and management of the administrative and clerical support service provided by Litherland walk in centre.
The post holder will establish, maintain and develop professional working relationships , will work under their own initiative and will have discretion to manage their own workload, whilst remaining aware of the need to manage and delegate tasks appropriate to their team.
To provide an efficient and effective administration function service and support to the multidisciplinary clinical teams.
The post holder will demonstrate an attitude which respects and values both service users and their colleagues alike., Directly manage and supervise on a day to day basis members of the Administrative Teams to include Personal Development Plans/individual Performance Reviews and provision of advice and support as appropriate.
Responsibility for ensuring the provision of effective and efficient administrative support to a multi-disciplinary team including the organisation of staff ensuring adequate staff absence cover across the service .
Responsibility for providing regular formal supervision for each member of the Administrative Team providing leadership, promoting a learning culture for colleagues and other agencies
Responsibility for the provision of a range of minute taking, administrative and clerical support through staff in the Administrative Team
To co-ordinate/participate in the recruitment process as necessary, including job advert, short listing and interviewing prospective candidates as a member of the interview panel, and liaising with HR with regards to progress.
Support with the completion of E-Roster for the Admin Teams, ensuring documentation is accurate and completed within designated timescales.
Responsibility for the recording of staff absence in accordance with Empactis system policies and processing of the sickness absence policy. In addition, undertaking return to work reviews of the Administrative Staff.
Monitor quality standards in the administrative team in respect of departmental communications including manual/computer data, file archiving etc.
GENERAL:
To work on own initiative with minimal supervision. Prioritising workload, initiating action and resolving and referring problems as necessary and working to meet deadlines.
Responsibility for quality checking of Data Quality information and input/extract data providing reports/statistics as required.
Effective liaison with multi-disciplinary staff/patients/carers/outside agencies ensuring accurate information is communicated as and when required and that complex and sensitive information is communicated with empathy and reassurance.
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Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs.
Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.
As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust's guaranteed interview scheme you can indicate this in the personal information section of your online application form.
Should you require a reasonable adjustment to our recruitment process please email [email protected] to ensure that measures can be put in place to support you.
We reserve the right to close any vacancy earlier than advertised in exceptional circumstances once we have received a high volume of applications.
The Trust expects all post holders who require an enhanced DBS for their role subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £13 per year and maintain registration. Trans applicants who require a DBS check and do not want to reveal details of their previous identity can contact the DBS Sensitive Applications Team or email [email protected]) with their application number once they have completed their DBS application form. The team can prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed.
Flexible working requests will be considered for all roles.
Please be advised that the use of Artificial Intelligence on applications is monitored and if you choose to use this, you must declare this on your application form.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.