Team Secretary / Administrator

This is an exciting opportunity to join our busy Team as a Band 3 Team Administrator supporting our CYP MHS Team. The role will be expected to provide a comprehensive and high quality secretarial / administrative support service, including personal responsibility for a number of delegated tasks within the Service., Please see attached Job Description and Person Specification for full details and main responsibilities of the role.

Minute taking experience and an RSA II or equivalent is essential as is experience of working with information systems. The post is to cover maternity leave for 9 months hours, between the hours of or 9am-5pm depending on service needs 3 days per week., The post holder will have excellent communication and organisational skills to enable to support the clinical team. Minute taking experience and an RSA II or equivalent is essential as is experience of working with Information systems. Successful applicants will be able to organise their own workload and co-ordinate workload activities with other administration staff in the team. The successful candidate will have excellent interpersonal skills and a friendly telephone manner. There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own initiative., RSA II or equivalent,

• Flexible working approach.
• Self motivated.
• Professional attitude
• Ability to adhere to strict deadlines.
• Possess a caring, compassionate and empathic attitude.
• Able to meet the Trust's professional standards dress code, customer care.
• Ability / willingness to undergo further training as necessary.
Skills Essential
• Good verbal and written communication skills.
• Good interpersonal and organisational skills
• Ability to work as member of a team
• Ability to develop, operate and maintain filing systems both manual and electronic
• Ability to develop effective interpersonal relationships with colleagues in the health care setting
• Ability to communicate effectively in a variety of settings
• Able to deal with sensitive issues with tact and diplomacy
• Able to present factual information and refer questions to others where appropriate
• Ability to prioritise own workload and work to defined timescales
• Ability to work on own initiative
Knowledge / Experience Essential
• Experience of working in an office environment
• Arranging meetings and taking minutes
• Extensive knowledge of office procedures
• Knowledge of Microsoft Office eg Outlook, Powerpoint, Excel
Values Essential
• Continuous Improvement
• Accountability
• Respectfulness
• Enthusiasm
• Support
• High professional standards
• Responsive to service users
• Engaging leadership style
• Strong customer service belief
• Transparency and honesty
• Discreet
• Change oriented
  
  Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities. At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.