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NHS 111 Clinical Call Handler

NELFT North East London Foundation Trust, Maidstone

NHS 111 Clinical Call Handler

Salary not available. View on company website.

NELFT North East London Foundation Trust, Maidstone

  • Full time
  • Permanent
  • Onsite working

Posted 5 days ago, 31 Dec | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: 41ff57f6e26146869344994d0c849e5a

Full Job Description

To be primarily responsible for handling incoming NHS 111 mental health calls

Determine identity of the caller and open referrals to the service

Demonstrate active listening to accurately record information and provide appropriate advice and signposting.

De-escalate anxiety, tensions and provide solutions to current concerns over seen and supported by trained clinicians.

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